PAYMENT POLICY

Payment Methods and Billing Information

This Payment Policy explains the payment methods available on dorqami.com, how payments are processed, supported currencies, payment authorization, failed transactions, refunds, and the security measures used when you place an order with DORQAMI, LLC.

1. Accepted Payment Methods

We accept major payment methods displayed during checkout. Depending on your country, device, browser, and selected currency, available options may include:

  • Visa
  • Mastercard
  • Discover
  • JCB
  • PayPal
  • Google Pay
  • Apple Pay

The payment methods shown on the checkout page are the methods currently available for your order. Some payment options may not be available in every country or currency.

2. Payments Processed Through Stripe

Eligible card payments and supported digital wallet payments may be securely processed through Stripe. Stripe may process payments made with major debit cards, credit cards, Apple Pay, Google Pay, and other payment methods shown during checkout.

When you submit your payment information, the transaction is transmitted directly to the payment processor for authorization. DORQAMI, LLC does not receive or store your full card number or card security code on its website systems.

Stripe may perform automated security checks, identity verification, payment authentication, or fraud-prevention reviews before approving a transaction.

3. Payments Through PayPal

You may select PayPal during checkout where this option is available. After selecting PayPal, you may be redirected to PayPal to sign in, review the transaction, and authorize payment using your PayPal balance, linked bank account, card, or another payment source supported by PayPal.

Your order is not confirmed until PayPal successfully authorizes the payment and returns a completed payment confirmation to our website.

PayPal transactions are also subject to PayPal’s own user agreement, privacy policy, security procedures, and account requirements.

4. Currency and Exchange Rates

Product prices may be displayed in different currencies through the currency selector available on our website. The currency selected or displayed during checkout will be the currency submitted for payment unless otherwise stated.

If your card, bank account, or PayPal account uses another currency, your payment provider may convert the transaction using its own exchange rate. Your provider may also charge currency conversion fees, international transaction fees, or other processing charges.

Currency conversion rates displayed on the website are provided for convenience and may differ from the final rate applied by your bank, card issuer, Stripe, or PayPal.

5. Payment Authorization

By submitting an order, you confirm that you are authorized to use the selected payment method and permit DORQAMI, LLC and its payment processors to charge the total amount displayed during checkout.

The total may include the product price, shipping charges, applicable taxes, discounts, and any other fees clearly displayed before you complete payment.

An order confirmation does not guarantee final acceptance if the payment is later declined, reversed, cancelled, identified as unauthorized, or placed under review.

6. Payment Verification and Security Review

Some transactions may require additional verification before an order can be processed. Verification may include confirming billing details, completing 3D Secure authentication, responding to a verification request, or providing information necessary to confirm that the payment was authorized.

We may temporarily place an order on hold while a payment review is completed. If additional information is required, we will contact you using the email address submitted with the order.

We reserve the right to cancel or refuse an order when we reasonably suspect fraud, unauthorized payment activity, inaccurate billing information, abuse of a promotion, or another security risk.

7. Failed, Declined, or Pending Payments

A payment may fail or be declined because of insufficient funds, incorrect card information, an expired card, billing-address mismatch, bank restrictions, payment limits, authentication failure, or a security decision made by the payment provider.

If payment is declined, please review the information entered, try another accepted payment method, or contact your bank, card issuer, or PayPal for assistance.

A pending payment does not mean that the order has been fully accepted. We will begin processing the order only after payment has been successfully confirmed.

8. Duplicate Charges and Temporary Authorizations

A bank or card issuer may display a pending authorization before the final transaction is completed. If a checkout attempt is interrupted or repeated, more than one pending authorization may temporarily appear.

Pending authorizations are controlled by the financial institution and normally disappear automatically if they are not captured. Contact your bank or card issuer for information about the release time of a pending authorization.

If multiple completed charges appear for the same order, contact us at [email protected] and provide the order number, transaction date, charged amount, and the last four digits of the payment card. Do not send your full card number or security code by email.

9. Taxes, Duties, and Additional Charges

Applicable sales tax, value-added tax, or similar charges may be calculated according to the delivery destination and displayed during checkout where required.

International orders may also be subject to import duties, customs taxes, brokerage fees, or local handling charges imposed after shipment. Unless expressly included during checkout, these charges are not collected as part of the website payment and remain the customer’s responsibility.

10. Refunds

Approved refunds will normally be issued to the original payment method used for the order. A card payment processed through Stripe will generally be returned to the original card, while a PayPal payment will generally be returned to the original PayPal transaction.

After a refund is issued, the time required for it to appear in your account depends on Stripe, PayPal, your card issuer, bank, payment method, and local banking procedures.

Additional refund eligibility requirements are explained in our Refund & Returns Policy.

11. Payment Information Security

Payments are transmitted through secure checkout connections and handled by independent payment providers such as Stripe and PayPal. These providers apply their own encryption, authentication, monitoring, and fraud-prevention systems.

Never send your full card number, card security code, online banking password, or PayPal password to DORQAMI, LLC by email, contact form, telephone, or social media.

12. Chargebacks and Payment Disputes

If you do not recognize a charge or believe there is a problem with an order, please contact us at [email protected] before opening a payment dispute. We will review the order, payment record, delivery information, and available resolution options.

We reserve the right to provide order records, communications, tracking information, proof of delivery, and other relevant documentation to Stripe, PayPal, card networks, banks, or payment providers when responding to a dispute.

13. Contact Us

For questions about payment methods, failed transactions, duplicate charges, currency conversion, invoices, refunds, or billing information, contact DORQAMI, LLC at [email protected]. Include your order number when your request relates to an existing purchase.