1. Our Accessibility Commitment

We aim to make the content, products, navigation, account features, forms, checkout, and customer-service information available on dorqami.com accessible to as many users as reasonably possible.

Accessibility is an ongoing process. We regularly review website content and features and work to identify and correct barriers that may prevent visitors from accessing information, browsing products, or completing important actions.

2. Accessibility Standards

We aim to improve dorqami.com with reference to the Web Content Accessibility Guidelines, including relevant Level A and Level AA success criteria where reasonably applicable to our website and ecommerce services.

These guidelines are based on four general principles: website content should be perceivable, operable, understandable, and robust for users relying on different devices, browsers, keyboards, screen readers, magnification tools, voice controls, and other assistive technologies.

Reference to these guidelines describes our accessibility objective and improvement process. It should not be interpreted as a guarantee that every page or third-party feature fully satisfies every technical success criterion at all times.

3. Measures We Take

Depending on the page, feature, and technology involved, our accessibility efforts may include:

• Using clear headings, labels, instructions, and page structures.
• Supporting keyboard navigation for important website controls.
• Providing alternative text for meaningful product and content images where appropriate.
• Maintaining readable text and reasonable color contrast.
• Avoiding reliance on color alone to communicate essential information.
• Providing visible focus indicators for links, buttons, and form controls where supported.
• Adding labels, instructions, and error messages to important forms.
• Supporting browser zoom, text enlargement, and responsive layouts.
• Reviewing menus, product pages, shopping-cart functions, and checkout interactions.
• Considering accessibility when adding or changing website content and features.

4. Using the Website

Visitors may be able to improve their browsing experience by using built-in browser or device accessibility settings, including text enlargement, page zoom, high-contrast display options, keyboard navigation, screen-reading software, voice controls, and operating-system accessibility tools.

For the best experience, we recommend using a current version of a commonly supported browser and keeping your browser, operating system, and assistive technology updated.

If a website feature is difficult to use, please contact us rather than submitting confidential payment details or account passwords through an unsecured communication channel.

5. Known Limitations and Third-Party Content

Although we continue working to improve accessibility, some pages or features may not yet provide an ideal experience for every user or assistive technology.

Possible limitations may involve older content, product images supplied by third parties, complex tables, embedded media, automatically generated content, payment interfaces, maps, review tools, social-media features, or plugins provided by independent services.

Third-party services such as payment processors, delivery tracking tools, embedded content providers, and external websites are controlled by their respective operators. Their accessibility practices may differ from ours.

When we identify an accessibility issue within our control, we will consider the nature of the problem, its effect on users, available technical solutions, and the time reasonably required to correct it.

6. Accessibility Assistance and Feedback

We welcome feedback from visitors who encounter an accessibility barrier on dorqami.com. Your feedback helps us understand where improvements may be needed.

When reporting an issue, please provide:

• The page address or name of the affected page.
• A description of the problem you experienced.
• The browser and device you were using.
• The assistive technology involved, where you are comfortable providing that information.
• The information, product, or action you were attempting to access.

Where reasonably possible, we will attempt to provide the requested information, product details, or customer-service assistance through an accessible alternative method while the issue is being reviewed.

7. Updates and Contact Information

We may update this Accessibility Statement as our website, technology, services, accessibility practices, or applicable requirements change. The revised version will be published on this page.

To report an accessibility issue, request assistance, or ask a question about this statement, contact:

Company: DORQAMI, LLC
Website: dorqami.com
Email: [email protected]
Telephone: +1(714)542-3764
Address: 611 Civic Center Dr W, Ste 204, Santa Ana, CA 92701, US

Please include “Accessibility Request” in the subject line so that your message can be directed to the appropriate team.